Ask An Expert

WoodSolutions Ask An Expert gives you our expert panel's answers to a wide range of questions. Simply use the search function below to find the information you are seeking. You can search by topic, keywords or both topic and keywords. Making your search as precise as possible will help you find the most relevant information.

Please note that the information provided in the answers is general advice only and subject to our Disclaimer. It is your responsibility to ensure that your project complies to any and all relevant building codes and standards or other approvals and requirements applicable in your area.


If you can’t find the answer you’re looking for in the Search results, please call the Ask An Expert line or submit an email question.

WoodSolutions Ask An Expert line: 1300 414 044* operating hours.



9:00AM – 4:30PM


9:00AM – 4:30PM


9:00AM – 4:30PM


9:00AM – 4:30PM


9:00AM – 4:30PM


9:00AM – 4:00PM



WoodSolutions Ask An Expert email service

To submit a question by email, please SUBMIT YOUR QUESTION HERE
We will endeavor to answer questions within one working day when possible.

*Please note call charges are:
Landline callers in metro. Melbourne - 13.8¢ per minute
Other Australian landline callers- 15¢ per minute
Mobile callers - 15¢ per minute
This service is not available to international callers.